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Onboarding Engineer (India)

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

India

Offer summary

Qualifications:

4-6 years in Cyber Security SaaS roles, Experience with Vulnerability Scanning Management tools, Familiarity with scripting languages: Java, Python or Groovy, Basic data analysis and visualization skills, Understanding of APIs and technical integrations.

Key responsabilities:

Work with customers to design solutions
Quickly resolve technical issues for customers
Act as a Subject Matter Expert (SME) when needed
Manage multiple projects and stakeholders efficiently
Communicate trends in customer requests proactively

Brinqa SME https://www.brinqa.com/

51 - 200 Employees

See more Brinqa offers

Job description

Brinqa is the leading provider of unified cyber risk management and security analytics. Our software empowers companies to make cyber risk decisions across a wide range of platforms quickly and efficiently.

We help our customers’ cyber security and technology teams discover, prioritize and treat the most important risks based on real-time risk analytics, automated risk assessments, and remediation. With actionable insights and timely communications provided by our software, our customers are reducing their response times to the constantly changing and emerging threats and saving their business from potential negative and significant impacts.

Brinqa is currently seeking a Onboarding Engineer that will work directly with customers in conjunction with Project Management to help define, design, and build solution growth as well as accelerate the necessary changes to existing customer deployments. This role is pivotal in securing customer satisfaction and success by demonstrating our willingness to understand and guide our customers, providing insight to customer issues and possible solutions that should ensure technical function using approved industry methodology and best practices.

WHAT YOU'LL NEED

4-6 Years in related Cyber Security & SaaS roles (Technical Support, CSM, TAM, Pre-Sales Engineer, etc.)
Hands-on experience with Vulnerability Scanning & Management tools.
Familiarity with Scripting languages: Java, Python or Groovy.
Basic data analysis and visualization experience working through large and complex datasets.
Risk minded, proactive, time-sensitive, and determined individuals are highly desirable.
Excellent problem-solving skills with the ability to diagnose and troubleshoot technical issues.
Excellent written and verbal communication skills with an emphasis on clear follow up process
Thorough understanding of APIs and technical integrations
Ability to manage multiple projects and stakeholders
Ability to gather and understand customer requirements efficiently and able to act as an SME when needed
Ability to see trends in requests or issues across our customer base and communicate those proactively
Ability to gather and understand customer requirements efficiently and able to act as an SME when needed
Ability to clearly articulate technical issues to both technical and non-technical audiences, executives and explain their impact on business both internal and external to the organization
Excellent problem solving, critical thinking, analytical and development skills

AND IDEALLY

Experience with other Risk Management or SIEM solutions
Can demonstrate to our customers a deep understanding of governance, compliance, and cyber security (System Security, Risk Management, Incident Management

WHY WORK FOR US?

Growth is a top priority at Brinqa, you will have the opportunity to learn and grow with us.
Competitive pay and stock options.
Multiple healthcare benefit packages
Dental and vision insurance
Life insurance
Short Term and Long Term Disability
401K with employer matching
Paid time off (PTO) along with federally recognized holiday schedule

HERE’S A LITTLE MORE ABOUT US

Brinqa was founded in 2008 by cybersecurity and technology veterans that witnessed first-hand the significant amount of time and people it took a company to manage the various tools and resources to protect the business from the ever evolving and changing world of cybersecurity.

Building a cybersecurity platform that connects all of the relevant IT, security, and business data resources to create a common data view with actionable insights would give companies a resource that would allow them to respond faster, smarter and more efficiently.

Until recently, all sales were led by the CEO and a marketing team of one. In June 2021, with a solid and effective product benefiting and significantly impacting Fortune 50 companies, Brinqa received its first and only institutionalized funding with Insight Partners. Investing $110M and a minority position in the business, Insight Partners provided Brinqa a way to provide their cybersecurity platform product to more enterprise companies by building their employee base with expertise in Sales, Marketing, Customer Success, Professional Services and People.

It is an exciting time of growth and for individuals to make an immediate and lasting impact on the company and its market

We’re committed to promoting Equal Employment Opportunity (EEO) at Brinqa - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.