Polish Speaking Customer Support for Fashion E-commerce, Greece
Offer summary
Qualifications:
Fluency in Polish and English, Previous experience in customer support, Passion for fashion and customer service, Ability to multitask effectively, Proficiency in computer systems.Key responsabilities:
- Provide outstanding customer support in Polish
- Assist with orders, payment, and delivery questions
- Troubleshoot and resolve customer issues
- Document customer interactions accurately
- Collaborate with team members for better service
Job description
Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Polish Speaking Customer Support representative for a vibrant fashion e-commerce company in Greece! Join our client, a leading name in the online fashion industry, and help fashion enthusiasts navigate their shopping experiences.
In this role, you will provide exceptional support to Polish-speaking customers, assisting them with inquiries about products, orders, and shipping. Your passion for fashion and commitment to excellent customer service will play a crucial role in enhancing the shopper's experience and fostering customer loyalty.
Our client values creativity and innovation, creating a dynamic workplace that encourages personal growth and collaboration. If you are enthusiastic about fashion and customer service, this is an ideal opportunity for you to thrive in a fast-paced environment!
Responsibilities
- Provide outstanding customer support in Polish for fashion e-commerce inquiries
- Assist customers with their orders, payment, and delivery questions
- Troubleshoot and resolve customer issues in a timely manner
- Document customer interactions and feedback accurately
- Collaborate with team members to enhance the customer service experience
- Stay updated on current fashion trends and product knowledge
Requirements
- Fluency in Polish and English, both written and spoken
- Previous experience in customer support, preferably in e-commerce or fashion
- Strong communication and interpersonal skills
- A genuine passion for fashion and customer service
- Ability to multitask and manage time effectively
- Team player with a positive attitude
- Willingness to work in a fast-paced environment
- Proficiency in using computer systems and customer support software
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus / Holiday Bonuses
- 2 Extra Salaries Per Year
- Fully Paid Training
- Good Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many extras
Required profile
Experience
Hard Skills
Other Skills
- Problem Solving
- Multitasking
- Time Management
- Teamwork
- Verbal Communication Skills
- Social Skills
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