German Speaking Customer Support Specialist - Relocation to Greece

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a German Speaking Customer Support Specialist willing to relocate to Greece! If you are driven by the desire to provide exceptional customer service and are looking for a new adventure in a vibrant environment, this role is ideal for you.

In this position, you will play a vital role in supporting German-speaking customers by addressing their inquiries and providing effective solutions. This opportunity not only allows you to enhance your professional skills but also invites you to experience the rich culture and stunning beauty that Greece offers.

We are seeking dedicated individuals who are passionate about helping customers and are ready to embrace a rewarding career experience. If you fit this description, we would love to hear from you!

Responsibilities

• Serve as the primary point of contact for German-speaking customers through various communication channels, including phone, email, and chat.
• Deliver accurate information regarding the company’s products and services, while efficiently resolving customer inquiries.
• Maintain high levels of customer satisfaction by providing friendly and professional support.
• Document customer interactions and maintain accurate records in the system.
• Collaborate with team members to improve service quality and overall customer experience.
• Stay informed about product offerings and company policies to assist customers effectively.
• Adhere to established procedures to ensure quality and compliance in service delivery.

Requirements

• Fluency in German and English, both written and spoken
• Previous experience in customer support or a related field is a plus, but not mandatory
• Excellent communication and interpersonal skills
• Strong problem-solving abilities with a customer-centric approach
• Capacity to work effectively both independently and as part of a team
• Familiarity with customer service software and systems is preferred
• Willingness to relocate to Greece with a suitable home office setup
• A positive attitude and eagerness to learn and adapt
• Flexibility to work various shifts as required

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )