Czech Speaking Customer Support Representative - Work from Greece

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a Czech Speaking Customer Support Representative to work from the beautiful shores of Greece! If you have a passion for exceptional customer service and thrive in a vibrant, multicultural environment, this role is tailor-made for you.

In this position, you will serve as a vital point of contact for Czech-speaking customers, assisting them with their inquiries and delivering effective solutions. This is an excellent chance to develop your professional skills while enjoying the rich culture and breathtaking scenery that Greece has to offer.

We are seeking motivated individuals who are committed to helping others and eager to embark on a rewarding adventure. If you fit this description, we want to hear from you!

Responsibilities

• Act as the primary contact for Czech-speaking customers via phone, email, and chat.
• Provide clear and accurate information about the company’s products and services while effectively resolving customer inquiries.
• Ensure high levels of customer satisfaction through friendly and professional support.
• Document all customer interactions and feedback accurately in the system.
• Collaborate with team members to improve service quality and customer experience.
• Stay informed about product knowledge and company policies to assist customers effectively.
• Follow established procedures to ensure compliance and quality in service delivery.

Requirements

• Fluency in Czech and English, both written and spoken
• Previous experience in customer support is advantageous, but not required
• Strong communication and interpersonal skills
• Problem-solving mindset with a focus on customer satisfaction
• Ability to work independently and collaboratively within a team
• Familiarity with customer service software and tools is preferred
• Reliable internet connection and suitable home office setup
• A positive attitude and eagerness to learn and adapt
• Flexibility to work various shifts as needed

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )