Czech Speaking Customer Support Representative - Work from Greece

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Czech Speaking Customer Support Representative to work from the beautiful surroundings of Greece! If you are driven by a passion for delivering outstanding customer service in a vibrant environment, this role is tailored for you.

As a vital member of our support team, you will assist Czech-speaking customers with their inquiries, ensuring they receive prompt and effective solutions. This position offers you the chance to enhance your professional skills while soaking up the rich culture and stunning scenery of Greece.

We are searching for enthusiastic individuals who are committed to supporting others and ready to embrace a new adventure. If this sounds like you, we would love to hear from you!

Responsibilities

• Serve as the primary contact for Czech-speaking customers through various communication channels, including phone, email, and chat.
• Provide accurate information about the company’s products and services while efficiently resolving customer queries.
• Ensure high levels of customer satisfaction through friendly and professional interactions.
• Document customer interactions and keep accurate records in the system.
• Collaborate with team members to improve service quality and the overall customer experience.
• Stay informed about product offerings and company policies to assist customers effectively.
• Adhere to established procedures to guarantee compliance and high-quality service delivery.

Requirements

• Fluency in Czech and English, both written and spoken
• Previous experience in customer support is preferred, but not essential
• Strong communication and interpersonal skills
• Ability to solve problems with a customer-centric approach
• Capacity to work independently and within a team
• Familiarity with customer service software and tools is a plus
• Reliable internet connection and appropriate home office setup
• A positive attitude with a desire to learn and grow
• Willingness to work various shifts as required

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )