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Remote Call Center Representative

Remote: 
Full Remote
Contract: 
Salary: 
33 - 35K yearly
Experience: 
Junior (1-2 years)
Work from: 
Florida (USA), United States

Offer summary

Qualifications:

1 year of customer service experience, High School diploma, Must reside in Homestead area.

Key responsabilities:

  • Respond to inbound consumer inquiries
  • Provide education on pre-authorizations
  • Meet performance goals in efficiency and quality
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Job description

Job Description

Job Description

RemX is looking for Call Center Reps for our healthcare client.

Location: Remote, must be in the Homestead area.

Pay: $17/hr and $18/hr for bilingual candidates (English/Spanish)

Start: 10/21/2024

Hours: Multiple different shifts available between 10am-11pm (Will require at least ONE WEEKEND DAY)

Title: Customer Service Representative

Job Responsibilities:

  • Inbound calls only
  • Respond to and own consumer inquiries and issues
  • Provide education and status on previously submitted pre-authorizations or pre-determination requests
  • Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

Requirements:

  • 1 year of customer service experience with the same company
  • High School diploma
  • Goal-driven and detail oriented

For immediate consideration, please email your resume to Justice.Strickland@remx.com with the subject as "South Miami". You MUST be located in South Miami or a surrounding city.

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishEnglishSpanish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Goal-Oriented
  • Detail Oriented
  • Verbal Communication Skills

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