Job description

Patrique Mercier Recruitment PT is excited to offer an incredible opportunity for a Czech Speaking Customer Support Representative specializing in remote work tools. Based in picturesque Greece, this role allows you to be at the forefront of supporting clients in an increasingly digital world.

As a Czech Speaking Customer Support Representative, you will assist customers with their inquiries regarding our remote work tools, ensuring a seamless experience. If you're passionate about technology and customer service, we would love for you to join our team!

Responsibilities

Provide exceptional customer support to Czech-speaking clients via phone, email, and chat.
Assist customers with inquiries and issues related to remote work tools efficiently.
Maintain comprehensive knowledge of our product offerings to provide accurate assistance.
Document customer interactions to help identify trends and areas for improvement.
Collaborate with team members to enhance the overall customer experience.
Participate in ongoing training to stay updated on product knowledge and customer service best practices.

Requirements

Fluent in Czech (both spoken and written) with excellent communication abilities.
Proficient in English, both written and spoken.
Prior experience in customer support or a related role is a plus.
Strong problem-solving skills with a commitment to customer satisfaction.
A positive and professional demeanor that fosters strong client relationships.
Ability to thrive in a dynamic and fast-paced work environment.
Willingness to work in Greece and embrace the local culture.

Benefits