Match score not available

German Client Representative - Work from home ( Crete )

Remote:

Full Remote

Contract:

Full time

Work from:

Greece

Offer summary

Qualifications:

Native / near-native level in German, B2 level English skills.

Key responsabilities:

Manage incoming calls and customer service inquiries by telephone and email
Provide accurate, valid, and complete information
Identify customers’ needs and ensure satisfaction
Record interactions, process accounts, and file documents

Speakit Human Resources, Staffing & Recruiting Startup https://speakitjobs.com/

11 - 50 Employees

See more Speakit offers

Job description

Do you speak German? Then we want you to work in Greece for one of the biggest multinational companies in Europe!

On behalf of our client we are looking for enthusiastic & communicative German Customer Care Specialists to join a dynamic team & represent one of the biggest companies!

Are your ready for your next adventure? For further info, read below !

Responsibilities

Manage incoming calls and customer service inquiries by telephone and email
Provide accurate, valid, and complete information
Identify and assessing customers’ needs to achieve satisfaction
Keep records of customer interactions, process customer accounts and file documents
Take the extra mile to engage customer

Requirements

Native /near-native level in German
B2 level English skills
Strong phone contact handling and active listening skills
Ability to multitask, prioritize and manage time effectively
Exceptional problem-solving and ability to respond to different types of characters
Adaptive skills and team spirit

Benefits