Slovak Speaking Customer Support Representative - Work from Greece

Patrique Mercier Recruitment is excited to present a wonderful opportunity for a Slovak Speaking Customer Support Representative to work from the picturesque location of Greece! If you are driven by the desire to provide outstanding customer service and thrive in a vibrant, multicultural environment, this position is ideal for you.

In this role, you will be a key point of contact for Slovak-speaking customers, assisting them with their inquiries and delivering effective solutions. This position not only allows you to hone your professional skills but also offers you the chance to immerse yourself in the beautiful culture and lifestyle that Greece has to offer.

We are looking for motivated individuals who are committed to making a positive impact and delivering exceptional service. If this sounds like you, we want to hear from you!

Responsibilities

• Act as the primary contact for Slovak-speaking customers through various communication channels, such as phone, email, and chat.
• Provide accurate information regarding the company’s products and services while efficiently resolving customer inquiries.
• Ensure customer satisfaction by delivering friendly and professional support.
• Document all customer interactions accurately in the system for future reference.
• Collaborate with team members to improve service quality and enhance the overall customer experience.
• Stay informed on product knowledge and company policies to assist customers effectively.
• Follow established procedures to ensure compliance and quality in service delivery.

Requirements

• Fluency in Slovak and English, both written and spoken
• Previous experience in customer support is a plus but not mandatory
• Excellent communication and interpersonal skills
• Strong problem-solving abilities with a focus on customer satisfaction
• Ability to work independently and in a team setting
• Familiarity with customer service software and tools is preferred
• Reliable internet connection and a suitable home office setup
• A proactive approach with a willingness to learn and grow
• Flexibility to work various shifts as needed

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many extras