Polish Speaking Customer Support for Mobile App Services, Greece

Patrique Mercier Recruitment is excited to present a unique opportunity for a Polish Speaking Customer Support representative specializing in Mobile App Services, based in Greece. If you are passionate about technology and enjoy assisting customers, this is the perfect role for you!

In this position, you will provide support to Polish-speaking users, helping them navigate mobile app features, troubleshooting issues, and ensuring a smooth user experience. Your expertise and customer service skills will play a vital role in enhancing user satisfaction and promoting the app's benefits.

Join a dynamic team in a growing industry and be part of an exciting journey, all while experiencing the beauty and culture of Greece!

Responsibilities

• Provide exceptional customer support in Polish for mobile app inquiries
• Troubleshoot issues and guide users on app functionalities
• Document customer interactions accurately in the support system
• Assist in identifying common issues and providing solutions
• Collaborate with the technical team to resolve complex inquiries
• Engage in continuous improvement efforts to enhance user experience

Requirements

• Fluency in Polish and English, both written and spoken
• Experience in customer support, preferably for technology or mobile apps
• Strong communication and problem-solving skills
• Detail-oriented with an aptitude for technology
• A customer-focused mindset and willingness to assist
• Able to thrive in a fast-paced environment
• Team player with a positive and adaptable attitude
• Willingness to relocate to Greece

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many extras