Offer summary

Qualifications:

1-3 years of customer service experience, Great communication skills, Positive attitude and a good team player, Familiarity with software like Gorgias, Shopify, or Zendesk is preferred but not required..

Key responsabilities:

Answer emails and live chat inquiries

Respond to direct messages and comments on social media platforms

Address customer questions and concerns

Educate customers about our products.

Outsourced is a leading ISO certified Philippines staff outsourcing company providing dedicated quality remote staff and offshore staffing services. We specialise in providing professional staff of the highest quality who will continue to exceed your expectations and provide premium offshore solutions to your business. 10+ years business experience200+ clients worldwide500+ employees50+ support staffWith Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our world-class offices in the Philippines.Our superior recruitment process has been paramount to our offshore staffing success and how we’ve become a leading Philippines Staff Outsourcing provider. Our focus towards the passive candidate allows us to supply quality offshore staffing resources within the top 5% of talent in the Philippines. Start your Outsourced team in the Philippines and save up to 75% compared to hiring locally. Contact Outsourced today.

Job description

About Us

Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals.

Job Description

Answer emails
Answer live chat
Reply to direct messages and comments on social media (like Instagram & Facebook)
Overall, answering customers questions, addressing concerns, and educating them on our products

Requirements

1-3 years of customer service experience
Previous experience with any of our current softwares is preferred but not required (Gorgias, Shopify, Zendesk)
Great communication skills
Positive attitude and a good team player

Work Location

Home-based
Should have strong internet connection (minimum of 20 mbps)
Should have own Laptop/PC (minimum of i5 8GB RAM)

Additional Information

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

Required profile