National Accounts Risk & Underwriting Mentor-Encore

Job Description:

Responsible for the coaching and technical case review for Underwriters participating in our ULTRA program. The lead mentor will assist in the development of an Underwriter to be proficient at their job and demonstrate the necessary skills to manage their Renewal and Presale opportunities effectively and independently. The lead mentor is to partner with the trainee for the duration of the training program and provide technical assistance, coaching, and feedback when needed.

Responsibilities:

• Serve as an important first connection at Cigna for our new hires and will be trained on  coaching and leading to ensure best experience for the new hires

• Be the onboarding leads in each hub to ensure correct and timely system access as well as serve as lead in initial onboarding efforts

• Attend staff meetings for each hub as well as stay current with underwriting policies and procedures.

• Be responsible for technical case review including all tools, training support, case sample support, etc.

• Perform as subject matter expert for P&P content and guidance directly related to underwriting specific processes.

• Assist with Virtual Training needs i.e. logistics, equipment deployment, room setup, etc.

• Attend mandatory trainer-led mentor meetings

• Ensure appropriate Underwriting process and tool compliance

• Assist with case selection and trainee preparation for critique panel discussions.

• Assist with maintaining and updating the training materials in collaboration with the training team

• Prepare trainee for conference calls and participate (when appropriate) on conference calls with Sales.

• Provide timely feedback on trainee’s performance to trainee and Manager.

• Be responsible for setting guidance for trainee as it pertains to case work, tool usage, and technical case discussions.

• Assist in market level pricing strategy, in collaboration with the local market team.

• Embrace innovative process and technology solutions to address ever-growing and changing training needs for the Underwriting organization

• Work to enhance UW knowledge in areas where proficiency is not technically proficient

Qualifications:

• Please note - you must be a retired Cigna Group employee to be eligible for this role.
• ​5+ years Strong Medical Underwriting knowledge/background

• Business and financial acumen

• Results oriented

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.