Mentoring Program & Alumni Engagement Coordinator

Online applications must be received before 12:00am on:

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

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Position Details:

The Opportunity:

This is the Washington State University (WSU) Global unique value proposition that is a part of our brand framework. WSU Global is a nationally recognized online learning powerhouse, uniting world-class WSU professors with dedicated students. Regardless of location, students benefit from our dedication to fostering a supportive and engaging environment that promotes holistic growth and lifelong learning.

As the Mentoring Program & Alumni Engagement Coordinator, you will build and lead a dynamic mentoring program that bridges the gap between current students and alumni. In this role, you will develop opportunities for students to connect with experienced WSU alumni and peers, providing guidance and support as they prepare for their professional journeys. You will oversee the mentoring platform, curate valuable training content, and ensure that both mentors and mentees have the tools they need for a successful experience. Additionally, you will play a key role in strengthening alumni engagement, promoting networking events, and collaborating with university partners to enhance the overall WSU Global Campus community.

This is a unique opportunity to lead a program that directly impacts student outcomes, fosters a strong alumni network, and enhances the sense of community at the WSU Global Campus. If you thrive in a collaborative, innovative environment and are eager to shape the future of student mentorship, we want to hear from you! Apply today and help build a thriving mentorship and alumni network at WSU Global Campus!

Key Responsibilities:

• Develop and manage a comprehensive mentoring program that connects students with alumni and peers.

• Recruit and train mentors in collaboration with the WSU Alumni Association and Global Campus advisors.

• Oversee program operations, track success metrics, and implement improvements.

• Promote and support alumni engagement initiatives, including networking events and giving campaigns.

• Partner with marketing and communications to share mentoring success stories and engagement opportunities.

This is a full-time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary: $3,750 - $4,987.50 monthly | Commensurate with experience and qualifications.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

• Bachelor’s degree and two (2) years of professional work experience in customer or student services or related education/experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.

This is a remote/telework position with the successful candidate needing to meet WSU’s technical system requirements for working remotely. Telework positions will require signing a telework agreement. Minimum technical requirements include an internet bandwidth of 4.0 Mbps for upload and download. WSU will provide other technical equipment determined necessary for telework positions.

Preferred Qualifications:

• One (1) year of experience administering a mentoring program or event management experience.

• One (1) year of experience working with volunteer staff.

• Experience working in a team-oriented, fast paced environment.

• Demonstrable written and verbal communication skills.

• Excellent interpersonal skills and ability to create professional relationships with diverse audiences.

• Demonstrated commitment to practices of diversity, equity, and inclusion.

About WSU Global Campus - WSU Global Campus Webpage

Since 1992, WSU Global Campus has been a nationally recognized leader in online education, providing students worldwide with flexible, high-quality learning experiences. Our world-class faculty—known for research and industry expertise—bring courses to life online through cutting-edge technology. WSU Global attracts students with diverse backgrounds, work, and life experiences, making it an ideal choice for learners seeking flexibility due to work, family, or military commitments.

Additional Information:

Area/College: WSU Global Campus

Department Name: Global Connections     

Location: Pullman, WA 99164*

*This is a remote/telework position with the successful candidate needing to meet WSU’s technical system requirements for working remotely. Telework positions will require signing a telework agreement. Minimum technical requirements include an internet bandwidth of 4.0 Mbps for upload and download. WSU will provide other technical equipment determined necessary for telework positions.

Application Instructions: Applicants must attach 1) resume and 2) cover letter to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover letter

External candidates, upload all documents in the “Application Document” section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

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WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Notice of Non-Discrimination

WSU prohibits sex discrimination in any education program or activity that it operates compliant with Title IX. Inquiries regarding Title IX and reports of sex discrimination can be directed to the WSU Title IX Coordinator. More information on WSU’s policies and procedures to respond to discrimination and harassment are available here: Nondiscrimination statement.