Clinical Services Administrative Personnel

Pay Plan Title: Administrative Personnel 

Working Title: Clinical Services Administrative Personnel 

FLSA Status: Non-Exempt 

Posting Salary Range: $40,314 - $53,045 

Office Location: Remote within North Carolina.  

POSTING DETAILS: 

Make an Impact  

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.  

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve. 

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally. 

What We’re Looking For 

Trillium Health Resources has an exceptional opportunity to join our team as Clinical Services Administrative Personnel. As a key member of our Clinical Operations Team,, you will provide confidential administrative support and directly contribute to the smooth and efficient operation of informational reports and special projects as requested by the Chief Clinical Operations Officer. The ideal candidate will be a highly organized and detail-oriented administrative professional capable of independently balancing the administrative priorities to support up to seven Clinical Service Lines. The candidate must be proficient with modern office equipment and Microsoft applications such as Outlook, Excel, Word, PowerPoint, can work independently in a virtual environment, and has excellent written and oral communication skills.
  
 On a typical day, you might: 

• Handle and process sensitive, complex, and confidential information with discretion and professionalism.
• Assist in the preparation of informational reports and special projects.
• Monitor and assist management of operational projects, tasks, or databases, to include tracking of deadlines and deliverables for the department.
• Perform general clerical work.
   

Employee Benefits: 

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer: 

• Typical working hours are 8:30am-5pm
• A remote work option available for most positions
• Health Insurance - no premium for employee coverage
• Flexible Spending Accounts
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
• NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service. For more information, go to: https://files.nc.gov/retire/documents/files/Actives/LGERSHandbook.pdf
• 401k with 5% employer match & immediate vesting
• Public Service Loan Forgiveness Qualifying Employer

Qualifications:  

Education:
 High School Diploma or GED. An Associate degree or Certificate in Business, Project Management or Administrative related field is preferred. 

Experience:
 Two (2) years of clerical and/or office management to include experience assisting a senior executive and/or multiple high-level leaders.
 OR
 Equivalent combination of higher education/experience.
  
License/Certification:
 Must have a valid driver’s license 

Location:
 Remote within North Carolina.
 Must reside in NC to be considered for remote status.
 Must be able to travel to a Trillium office location and within catchment as required.  

Deadline for application: 3/7/2025 at 11:59 pm  

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume. Your resume must provide your level of education and detailed work experience, including:  

• Employer Name
  • Dates of service (month & year)
  • Average number of hours worked per week
  • Essential duties of the job as related to the position you’re applying for
• Education
  • Degree type
  • Date degree was awarded
  • Institution
• Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for. 

You will be notified by HR on the status of your application as appropriate. All applicants will receive a final email when the recruitment cycle for the position has closed.  

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile.  

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer. 

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment. 

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