Job description

This is a remote position.

Job highlights:

Contract: Independent Contractor
Work schedule: 40 hours per week; Monday to Friday, 9am to 6pm Newport Beach, California, USA, Pacific time with 1-hour unpaid break

Responsibilities:

Handle administrative tasks to support the optometry practice’s daily operations
Perform quality control checks on various administrative processes
Interact with patients, including scheduling appointments and follow-ups
Make outbound calls to both English and Spanish-speaking patients
Manage patient scheduling and maintain an organized appointment system
Provide customer service to address patient inquiries and concerns
Assist with general administrative duties as required by the practice

Requirements:

Fluency in both English and Spanish (speaking and writing)
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficiency in using computer systems and software for scheduling and administrative tasks
Customer service orientation with a focus on patient satisfaction
Ability to work full-time (40 hours per week)
Healthcare or medical experience

Scope:

Manage incoming and outgoing patient communications
Oversee appointment scheduling and management system
Ensure quality control of administrative processes
Assist in maintaining patient records and practice documentation
Support the overall efficiency and effectiveness of the optometry practice’s operations
Monday to Friday, 9am to 6pm Pacific with an hour unpaid break

Independent Contractor Perks:

Permanent work from home
HMO Coverage for eligible locations
Immediate hiring
Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Required profile