Cashier and Barista

Job Title

Job Description Summary

Job Description

Haverford Offers Great Benefits: The College offers a comprehensive benefits program that includes possible work-from-home opportunities, automatic 10% retirement contribution to your retirement account upon eligibility (no match required), a 50% tuition benefit for dependent children upon eligibility, 14 paid holidays (including the week before New Year’s Day off), 10 vacation days, Health Savings Account contribution of $700 for individuals and $1400 for families (no match required), affordable medical plans, and a beautiful arboretum campus with walking trail and easy public transportation access. Please visit the Benefits page (https://www.haverford.edu/human-resources/benefits) for more information.

Work Location: Haverford College, On-Site

About the Position
The Cashier & Barista performs a variety of duties associated with the preparation and service of beverages and retail items, along with sanitation, for board plan, summer conferences, and special events within the COOP Library café and the Dining Center.  The position requires to maintain the highest level of customer service at all times, and is required to work early morning hours, evening hours, weekends, and holidays as needed. This position is considered essential staff and must work during inclement weather and other Campus emergencies.

Primary Responsibilities

• Prepare and sell coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, caffe latte, and cappuccino
• Welcome customers by determining their coffee or beverage interests and needs
• Educate customers by presenting and explaining the coffee drink menu and answering questions
• Maintain inventories by replenishing coffee bean supply; stocking coffee brewing equipment; and maintaining and stocking supplies, pastries, and cookies grab and go items for café
• Assist with putting away and restocking of delivered items
• Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling supervisor for repairs
• Maintain safe and healthy work environment by following Haverford Dining standards and sanitation regulations
• Enhance coffee shop reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
• Adhere to standards outlined by sanitation program (Serve Safe) and local, state, and federal guidelines
• Assist in training and supervising of student worker staff
• Other duties as assigned

Line of Report: The Casher/Barista reports to Retail Operations Manager.

Minimum Qualifications

• One year of experience as a barista or cashier in a high-volume environment
• Current Serv Safe certification or the ability to obtain certification

Professional Competencies

• Demonstrated ability to read and follow written instructions (e.g., menus, production sheets, and recipes)
• Ability to perform simple arithmetic
• Proficient in oral and written communication with customers, co-workers, and management
• Good manual dexterity and sight
• Must be mobile between workstations and numerous campus buildings
• Must be able to obtain golf cart certification
• Solid reading, hearing, and speaking skills
• Working knowledge of safety precautions associated with the food service industry and the ability to maintain or obtain current ServSafe certification
• Excellent interpersonal and customer service skills
• Must be available to work catered events and special functions

Preferred Qualifications

• One year of experience as a barista or cashier in a college/university setting

We are aware that some people are less likely to apply for jobs unless they meet qualifications as described in the job advertisement. We are most interested in finding the best candidate for the job, and recognize that a successful candidate may come from a less traditional career trajectory, and have skills and abilities gained outside a classroom context, or an equivalent skill set. We encourage you to apply and share how you meet the position’s qualifications.

Special Requirements

• Must be able to work in extreme temperatures
• Must be able to stand for periods up to 4 hours at a time, bend over, lift up to 50 pounds, and climb stairs
• This position requires working early morning hours, evening hours, weekends, and holidays as needed
• This position is considered essential staff and must work during inclement weather and other Campus emergencies.

To Apply: Interested applicants are invited to submit an application, to include a cover letter and resume. The application deadline is March 3, 2025. Application review will begin after the deadline has passed. Please email recruiting@haverford.edu with questions about submitting your materials. Should the search committee be interested in pursuing your candidacy, you will hear from them directly. Finalists will be asked to provide three professional references.

Haverford College is an Equal Opportunity employer committed to diversity, equity, inclusion, social justice, and providing equal opportunities and access to all individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, national origin or ancestry, age, marital status, disability, or veteran status. Women, non-binary and transgender individuals, people of color, Indigenous people, and those with other or multiple historically marginalized and/or underrepresented identities are especially encouraged to apply.

We at Haverford College recognize that we live and work on Lenape land and pay respect and honor to the caretakers of this land, from the time of its first human inhabitants until now, and into the future. We seek to maintain and build upon our current and ever-evolving connections with members of Lenape tribes and communities, in recognition of our intertwined histories and with a goal of moving toward right relationship between the Haverford of today and Lenape peoples.