Lead Operational Execution Support

How many people can answer the question, "What do you do for a living?" with the answer, "I help find cures for cancer." At LLS, employees take our mission seriously. Whether you work in one of our regions, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our mission a reality: Cure leukemia, lymphoma, Hodgkin's disease and myeloma, and improve the quality of life of patients and their families. Join us and give new meaning to the word, "job."

Summary: LLS is a mission centric, locally delivered and nationally powered organization, relentlessly pursuing cancer cures. To help achieve this mission, this role is responsible for providing internal support of essential operational activities that drive success for fundraisers, donors and internal business partners to ensure region staff can effectively and efficiently raise funds to support the Leukemia & Lymphoma Society’s (LLS) mission.

While employees may be permitted to work remotely, travel to the assigned office, HUB or Satellite Offices may be required as determined by the employee’s manager and the employee’s People Organization Generalist.

Core Responsibilities/ Primary Duties

• Support region teams with administrative workload drivers Including unsubscribes, event set up, letter editing, registration processes, data collection processing, incentive fulfillment, Drupal updates, SVOY applications through lls.org domain)
• Support region teams with offline fund management. Including processing region revenue timely and accurately from territory and national lockboxes, wires and donor advised funds according to defined processes and procedures 
• Research unclaimed donations to determine correct allocation 
• Review wire and DAF reports for unclaimed wires working with region staff to determine correct allocation 
• Process journal entries and fund transfers timely and accurately following LLS policies and procedures 
• Submit cash receipts templates to National Office allocate revenue appropriately 
• Maintain a clear understanding of processes, technological changes and quality expectations 
• Collaborate with peers to ensure lockbox coverage during staff absences and vacancies 
• Manage tickets and inbound customer needs through ticketing software within agreed upon SLA 
• Protects organization's value by keeping information confidential 
  
  

Minimum Requirements

• Bachelor’s Degree preferred
• 2+ years of experience in a directly relatable role
• Prior LLS experience preferred
• Knowledge of LLS mission, products and services preferred  
  
  

Knowledge, Skills, And Abilities

• Capable of managing multiple priorities effectively
• Excellent verbal and written communications skills
• Strong attention to detail and highly organized
• Enthusiastic, self-motivated and committed to excellence
• Managing change in a matrixed organizational structure
  
  

Work Environment & Physical Demands

• Weekend & evening work may be required at times   
• Physical demands are minimal and typical of similar jobs in comparable organizations 
• Work environment is representative and typical of similar jobs in comparable organizations
  
  

Employee Value Proposition

As a valued member of LLS, you are eligible for a comprehensive benefits package. Our offerings include medical, dental, and vision insurance; life insurance; flexible spending accounts; a 403b retirement plan along with generous paid time off. In addition, we observe federal paid holidays throughout the year, and offer a wellness program and an employee assistance program.

We are excited to share the base pay range for this position is $50,600 (28.80/ Hourly) to $52,444 (28.81/ Hourly). The offered compensation may vary based on factors such as geographic location, business need, market conditions, proficiencies, skills, education, and experience. Additionally, at LLS we place a high value on internal pay equity and will consider the current compensation of similarly situated roles and direct team members. Base compensation is only one component of our Total Rewards program, which also includes an annual incentive plan and a competitive benefits package.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of employees. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

LLS is an equal employment opportunity employer committed to diversity and inclusion in its workplace. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity and expression (including transgender status), sexual orientation, pregnancy, age, race, color, creed, national origin/ancestry, citizenship, religion, genetic predisposition or information, physical or veteran status, or any other characteristic protected by law. LLS seeks such skilled and qualified individuals to share our mission and where they will join a cohort of others who have chosen to call LLS home. LLS complies with all applicable laws which prohibit discrimination and harassment in the workplace, and is committed to maintaining a diverse and inclusive environment supportive of all of our employees and the communities we serve.