Match score not available

Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive feedback and expert guidance on applications, and have your profile manually reviewed.

Start Your Free Trial Now!

Start my free trial

Non Voice Customer Support Specialist Bilingual Slovak

Remote: 
Full Remote
Work from: 
Philippines

Offer summary

Qualifications:

Fluency in Slovak and English., Experience in customer service is essential., Reliable desktop or laptop with internet speed of 20 Mbps., Strong desire to learn and problem-solve..

Key responsabilities:

  • Represent the brand in customer engagements.
  • Create exceptional support experiences across various channels.

Strikingly logo
Strikingly Startup http://www.strikingly.com
51 - 200 Employees
About Strikingly
Strikingly lets you build a gorgeous, mobile optimized website in minutes. For your business, organization, or personal branding, a good-looking site is necessary for your online legitimacy in the Mobile Age. With no code or design at all, you can set up a professional website in under 30 minutes, and it'll look great on your phone, tablet, and computer. Check it out at http://www.strikingly.com/. We're hiring! Please see: http://www.strikingly.com/s/careers . Our mission is to give everyone the power to turn their creative ideas into reality and build brands around them. See why: http://www.strikingly.com/s/manifesto
See all jobs

Job description

Job Overview

Join our dynamic team as a Slovak Bilingual Non-Voice Customer Support professional, where you will play a pivotal role in delivering exemplary service and creating memorable experiences for our customers. This permanent work-from-home opportunity emphasizes positivity and the embodiment of our brand’s voice in every interaction.

Key Responsibilities

  • Represent our brand and its personality in all customer engagements by adopting the Strikingly voice and tone
  • Create WOW moments through outstanding customer support to both new and existing clients across various channels, including email, chat, and social media
  • Accurately translate product information and all customer communications, such as newsletters and lifecycle emails
  • Cultivate expertise regarding our products and internal software to assist customers effectively
  • Foster a spirit of happiness and positivity in all interactions with customers and team members

Required Skills

  • Professional-level communication skills in Slovak and English
  • A genuine passion for helping individuals with diverse learning styles
  • A strong desire to learn, coupled with problem-solving and analytical abilities
  • Previous experience in a customer service role within a fast-paced environment
  • A reliable desktop or laptop computer meeting specified technical requirements and a minimum internet speed of 20 Mbps

Qualifications

  • Fluency in Slovak and English at a professional level
  • Experience in customer service is essential
  • Availability for full-time work (40 hours per week)

Career Growth Opportunities

This position offers comprehensive training, reflecting our commitment to employee development. You will gain valuable customer service skills and product knowledge, enhancing your potential for career advancement within the organization.

Company Culture And Values

We pride ourselves on a culture that values positivity, happiness, and superior customer service. Our employees are encouraged to embody the brand’s voice in every interaction, contributing to a collaborative and supportive workplace environment.

Employment Type: Full-Time

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Transitional Bilingual EducationCustomer SupportLinguistics

Other Skills

  • Customer Service
  • Analytical Skills
  • Problem Solving
  • Positivity
  • Teamwork
  • Communication
Are you interested?

Voice of the Customer (VoC) Manager Related jobs

See more Voice of the Customer (VoC) Manager jobs