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Member Service Representative - Open House!!

Remote: 
Full Remote
Salary: 
38 - 38K yearly
Work from: 
Albania, New York (USA), United States

Offer summary

Qualifications:

Customer service experience preferred, Strong communication skills, Ability to work in a team, High school diploma or equivalent.

Key responsabilities:

  • Assist members with navigating benefits
  • Work from home on call center team
CDPHP logo
CDPHP Insurance SME https://www.cdphp.com/
501 - 1000 Employees
See more CDPHP offers

Job description

 
 
 
Grounded by a compelling mission, core values, and compassion for people, CDPHP and its family of companies offer a strong foundation for a rewarding career. Established in 1984, CDPHP is a physician-founded, member-focused, and community-based not-for-profit health plan that offers high-quality affordable health insurance to members throughout New York. The company values people, quality, innovation, and community, and its corporate culture supports those values wholeheartedly. CDPHP is committed to fostering a culture of belonging and takes a wholistic approach to diversity, equity, and inclusion. At CDPHP, the employees have a voice and are encouraged to make an impact at both the company and community levels through engagement and volunteer opportunities. CDPHP invests in employees who share these values and invites you to be a part of that experience.

Member Services Hiring Event

Wednesday, January 15th  - 12:30 to 4:30 p.m. @ 11 Corporate Woods Albany, NY 12211 

Join our award-winning team of customer service professionals! CDPHP has immediate openings in our member services department. If you enjoy helping others and want to be a part of a mission-driven company, we want to meet you!

The opportunity:

  • Work from home on our call center team
  • Help members navigate their benefits
  • Extensive paid training to prepare you for the role
  • Shifts are 9 a.m. to 6:30 p.m. and 11:30 a.m. to 8 p.m.
  • Pay starts at $20 per hour
  • Opportunities for advancement, tuition reimbursement, and more!

Apply online and bring your resume and come meet our team!!

CDPHP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. In addition to cash compensation, CDPHP employees may be eligible for an incentive payment, a discretionary cash reward based on employee and company performance. Some roles may also be eligible for overtime pay.

CDPHP compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes award-winning health care coverage, health care dollars, a generous paid time off allowance, employee assistance programs, flexible work environment, and much more. Learn about all CDPHP employee benefits at https://www.cdphp.com/about-us/jobs/benefits.

As an Equal Opportunity / Affirmative Action Employer, CDPHP will not discriminate in its employment practices on the basis of race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, protected veterans status, or any other characteristics protected under applicable law. To that end, all qualified applicants will receive consideration for employment without regard to any such protected status.

CDPHP and its family of companies include subsidiaries Strategic Solutions Management Consultants (SSMC), Practice Support Services (PSS), and ConnectRx Services, LLC.

Required profile

Experience

Industry :
Insurance
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Empathy
  • Communication
  • Problem Solving

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