Italian Speaking Customer Support for Mobile App Services, Greece

Patrique Mercier Recruitment is thrilled to offer an exciting role for an Italian Speaking Customer Support representative for mobile app services in Greece! Join our client, a leading company in the tech and mobile industry, where you can provide top-notch support while enjoying the beautiful Mediterranean lifestyle.

In this position, you will assist Italian-speaking customers with inquiries related to mobile app services, troubleshooting issues, and delivering valuable guidance to enhance their user experience. Your expertise will be vital in resolving customer concerns and ensuring that users can make the most out of the mobile applications.

This is not just a job; it is an opportunity to develop your career in a vibrant environment, surrounded by a dynamic team in one of the most picturesque locations in Europe.

Responsibilities

• Provide exceptional customer support in Italian for mobile app-related inquiries
• Troubleshoot and resolve technical issues effectively
• Educate customers on app functionalities and best practices
• Maintain accurate records of customer interactions
• Collaborate with technical teams to address complex issues
• Contribute to improving the overall customer experience and satisfaction ratings

Requirements

• Fluency in Italian and English, both written and spoken
• Previous experience in customer support, ideally in the tech or mobile app industry
• Excellent communication and analytical skills
• Proficient problem-solving abilities and attention to detail
• Ability to work well in a fast-paced environment
• Solid understanding of mobile applications and technology
• Team player with a positive attitude and willingness to learn
• Enthusiasm for helping others and ensuring customer satisfaction

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )