Offer summary
Qualifications:
Fluency in English and French, Excellent customer service skills, Strong written communication abilities, Proficiency in basic computer skills, Familiarity with the Montreal area.
Key responsabilities:
- Handle inbound customer calls in both languages, providing information and generating quotes
- Manage email communications including scheduling and inquiries
- Follow up on online booking forms and nurture leads
- Coordinate client on-site visits and perform administrative tasks
- Collaborate with the business owner to enhance processes