Offer summary
Qualifications:
High school diploma or equivalent, bachelor’s preferred., Proven customer service experience., Excellent verbal and written communication., Strong problem-solving skills., Proficient in customer support software..Key responsabilities:
- Assist customers via phone, email, and chat.
- Address inquiries with empathy and efficiency.
- Troubleshoot technical issues and guide users.
- Process orders, returns, and refunds accurately.
- Maintain records of customer interactions.