Offer summary
Qualifications:
High school diploma; bachelor’s degree preferred, Proven experience in customer service, Excellent verbal and written communication, Strong problem-solving skills, Proficiency in customer support software and CRM.Key responsabilities:
- Serve as the first contact for customers
- Address inquiries with empathy and efficiency
- Troubleshoot technical issues effectively
- Process orders, returns, and refunds accurately
- Collaborate with teams for issue resolution.