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Executive Assistant

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Australia

Offer summary

Qualifications:

Minimum of 3 years experience in similar role, Excellent organizational and detail skills, Strong written and verbal communication abilities, Familiar with computers and applications, Prior customer service experience essential.

Key responsabilities:

  • Manage email, calendar, and tasks efficiently
  • Schedule dispatches for technicians accurately
  • Provide exceptional customer service support
  • Update and maintain CRM and dispatch software
  • Assist in scheduling social media posts
BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
About BruntWork
We create flexible, fully remote work opportunities in companies around the world. If you have the right skills and experience, you can work for any of our clients from anywhere with a good internet connection. You’ll gain great experience and have the opportunity to apply for jobs in a range of different roles and industries in Australian, New Zealand, US, Canadian and UK companies. We want our endorsed candidates and staff (top 5% of applications) to succeed, so we’ll help you with interview guidelines, tips on working with clients and support finding your dream job among our many remote work opportunities.
See more BruntWork offers

Job description

This is a remote position.

**Work Schedule:** Monday-Friday, 8:00 am - 5:00 pm Virginia Time with 1-hour unpaid break

**Job Description:**
We are seeking a highly motivated Executive Assistant who excels in organization, planning, and delivering top-notch assistance. As the Executive Assistant, you will be responsible for scheduling jobs, providing exemplary customer service, managing communications, and maintaining impeccable organization. This role is ideal for individuals passionate about handling the administrative aspects of a business and directly contributing to its success.

**Responsibilities:**
- Efficiently manage email, calendar, and task assignments
- Schedule dispatches for technicians with precision and timeliness
- Provide exceptional customer service and support via phone and email
- Submit authorizations promptly via phone and online platforms
- Update and maintain CRM and dispatch software accurately
- Schedule appointments and provide 24-hour call reminders for client appointments
- Provide courtesy calls to customers when technicians are running behind schedule
- Generate and send quotes to customers promptly
- Assist in scheduling social media posts and blogging activities
- Create and update Standard Operating Procedures (SOPs) when required
- Perform miscellaneous administrative tasks as needed


Requirements
- Minimum of 3 years of experience as an Executive Assistant or similar role
- Excellent organizational skills with meticulous attention to detail
- Strong written and verbal communication abilities
- Comfortable with computers, software, and applications
- Detail-oriented and proactive with a self-motivated work ethic
- Experience working with CRMs and proficiency in call handling
- Ability to communicate proficiently with all levels of management
- Prior customer service experience is essential
- Ability to adapt and thrive in a fast-paced environment
- Experience with email marketing platforms such as MailChimp is preferred

​​

Benefits
**Benefits:**
- Opportunities for career advancement and professional development
- Collaborative and supportive work environment
- Chance to be part of a dynamic team driving company growth and success

​ Independent Contractor Perks:

Permanent work-from-home
Immediate hiring
Steady freelance job

ZR_17048_JOB​

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Standard Operating Procedures DevelopmentSocial Media ManagementTask ManagementCustomer Relationship Management (CRM) SoftwareEmail MarketingEmail Management

Other Skills

  • Customer Service
  • Detail Oriented
  • Problem Solving
  • Verbal Communication Skills
  • Organizational Skills
  • Basic Internet Skills
  • Strong Work Ethic
  • Adaptability
  • Time Management
Are you interested?

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