German Speaking Customer Support for E-commerce Platform - Greece

Hey there! Patrique Mercier Recruitment is thrilled to invite applications for the role of German Speaking Customer Support Representative for a popular e-commerce platform in sunny Greece! If you’re fluent in German and have a heart for helping others, this could be the perfect match for you!

In this exciting position, you’ll be the friendly voice guiding our German-speaking customers through their shopping experiences, ensuring their questions are answered and their concerns resolved. Join us and enjoy the vibrant lifestyle of Greece while making a real difference in our customers' lives!

Responsibilities

• Offer cheerful and effective customer support to German-speaking clients through phone, email, and chat.
• Address customer inquiries and provide helpful product information.
• Resolve order-related issues with a smile and provide troubleshooting assistance.
• Keep accurate records of customer interactions and feedback.
• Collaborate with your team to enhance the overall customer experience.
• Stay informed about our products, services, and e-commerce policies.
• Help maintain a positive and friendly work environment!

Requirements

• Fluency in German and English is a must.
• Previous experience in customer service or e-commerce support is a plus.
• Excellent communication skills and a knack for problem-solving.
• A friendly, customer-oriented attitude and a passion for helping people.
• Ability to thrive in a fast-paced and dynamic work environment.
• Attention to detail and great organizational skills.
• Familiarity with customer support software and e-commerce platforms is advantageous.
• Comfortable using computers and various applications.
• A valid European Passport or ID is required.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many extras