Offer summary
Qualifications:
High school diploma; bachelor's preferred, Proven experience in customer service, Excellent verbal and written communication skills, Strong problem-solving skills, Proficiency in customer support software.Key responsabilities:
- Serve as first point of contact for customers
- Address inquiries with empathy and efficiency
- Troubleshoot technical issues and guide customers
- Process orders, returns, and refunds accurately
- Collaborate with teams to resolve complex issues