Growth Product Manager (Pet tech)

【About the role】

Imagine giving your pet a belly rub on your lap at work! At Tomofun, we are a passionate startup filled with builders dedicated to enhancing the lives of pets through innovative technology. We are seeking a Growth Product Manager to manage our next breakthrough product from product concept, product go-to-market all the way through product end-of-life for global markets.

User empathy and communication are key to this role! You will need to channel our users, have a solid understanding of their needs, and translate those needs into well-defined product requirements. Additionally, you can effectively lead and facilitate communication and collaboration across multiple teams to deliver world-class products that truly address our users' pain points. Experience in UX and/or SCRUM methodology is a plus!

Being a super dog or cat lover is a must-have for this role! If you are a creative thinker who can handle multiple tasks simultaneously with efficiency and effectiveness, join us!

【 About the company 】

At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world.

We are pioneers in the pet tech industry. Our debut product, Furbo - the world's first AIoT treat-tossing dog camera, is the #1 bestseller on Amazon in 15 countries including the US, UK and JP and have millions of users in 113 countries. In 2019, we launched an AI powered subscription service, the Furbo Dog Nanny which sends smart alerts to our users to notify them to check on the safety of their dogs when they are home alone. Since the launch of Furbo Dog Nanny, we have saved hundreds of dogs' lives and are continuing to innovate and develop new features with our state of the art technology.

The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things.

【 What you'll do 】

• Define product strategy and interact closely with users to establish product requirements.
• Explore multiple product design options to address user pain points.
• Craft clear user stories and product requirement documents that are easily understood by all stakeholders.
• Make product decisions and measure product success by setting clear metrics, utilizing both quantitative and qualitative data analysis.
• Manage product execution and act as the SCRUM Product Owner to deliver the best experiences for our users, including meeting feature expectations and quality goals.
• Coordinate with cross-functional teams to strategize and ensure a successful product launch and global go-to-market plans.
• Formulate and execute long-term product plans with a focus on cost and profit control.
• Promote the use of new technologies and industry-leading trends in product management activities

【Who you are】

You're not just looking for a job, you're looking for an innovative product where you can make a large impact! 

• 2+ years of proven work experience in full-cycle product management.
• 1+ years of experience in the B2C industry, with a preference for IoT products.
• Experience in driving product go-to-market strategies and creating product roadmaps.
• Strong customer-centric mindset with hands-on experience utilizing various requirement definition methods, including user validation, focus groups, and user interviews.
• Strong project management and multitasking abilities are a must to this role/
• Stellar team player who can effectively communicate and collaborate with people across various functions and departments, including but not limited to R&D, Marketing, Logistics, and Customer Support.
• Experience in Lean Startup and/or SCRUM methodology.
• Capable of making strategic decisions on prioritization and communicating these priorities to stakeholders in an understandable manner.
• Innovative and open-minded to new ideas and different ways of thinking.
• Comfortable communicating in both English and Mandarin in a business setting.
• Being a Dog or cat parent would be an even bigger plus as you naturally have a strong empathy toward our customers!

【 Perks 】

• The rare opportunity to work with an international team from Taiwan HQ and make impact on a global scale
• Join a group of talents who have passion to change pet parents and pet's lives through technology
• The freedom to voice yourself in an open, trusting and transparent working environment
• Quarterly all hands meetings to update entire organization on company goals, strategic directions and the opportunity to openly ask questions/give feedback
• Bring your fur babies to work in a pet-friendly office space designed to make your pet feel relaxed and comfortable
• Join our volunteer program. We are passionate about giving back to society.
• A LOT of free snacks and drinks for humans and furkids!
• Comfortable and creative office with kitchen, sofa, and quiet areas. Everyone can find their ideal place to work!
• Afternoon tea time twice a month and monthly birthday parties. We celebrate all the happy moments together.

【 Benefits 】

• Unlimited vacation policy; work hard and take time off when you need it
• Flexible working hours and work-from-home when needed
• Medical insurance and free yearly health checkup
• Yearly health checkup subsidy for your pets
• Free pet salon for your furbaby in the office every week 
• 2 free Furbos for each full-time team member
• Company trip and employee outing program. We work hard and play hard!
• Internal training workshop and external training subsidy for you to expand your skill set and continuously learn and grow