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Finnish Speaking Customer Service for one of the Big Five IT companies in Greece

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece

Offer summary

Qualifications:

Fluent in Finnish, spoken and written, Proficient in English, spoken and written, Previous customer service experience preferred, Strong problem-solving abilities, Willingness to relocate to Greece.

Key responsabilities:

Provide customer support via phone, email, and chat
Handle inquiries and resolve issues professionally
Maintain knowledge of products and services
Document customer interactions for service improvement
Collaborate with team members for better experience

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

See more Patrique Mercier Recruitment offers

Job description

Are you a Finnish speaker ready to elevate your customer service career? Patrique Mercier Recruitment PT is excited to present a unique opportunity to join one of the Big Five IT companies as a Finnish Speaking Customer Service Representative, based in Greece. This is your chance to work with a prestigious organization while enjoying the beautiful surroundings of Greece!

In this role, you will be dedicated to providing exceptional service to Finnish-speaking clients. Your responsibilities will include assisting customers with their inquiries, troubleshooting issues, and ensuring a high level of satisfaction. If you are passionate about technology and helping others, this role is perfect for you. Join us and take the next step in your career with an exciting opportunity to work with a leading IT company!

Responsibilities

Offer outstanding customer support to Finnish-speaking clients via phone, email, and chat.
Handle inquiries and resolve issues in a timely and professional manner.
Maintain an up-to-date knowledge of products and services to provide accurate information.
Document customer interactions and feedback to improve service delivery.
Collaborate with team members to ensure the best customer experience.
Engage in training and development initiatives to enhance your skills.

Requirements

Fluent in Finnish (both spoken and written) with excellent communication skills.
Proficient in English, both spoken and written.
Previous experience in customer service or a similar role is preferred.
Strong problem-solving skills and the ability to work independently.
Able to thrive in a fast-paced environment.
A positive attitude and a strong commitment to customer satisfaction.
Willingness to relocate to Greece and embrace the local culture.

Benefits