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Customer Services : Dutch Speaker : Remote

Remote: 
Full Remote
Contract: 
Salary: 
24 - 24K yearly
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Dutch, written and verbal, Previous customer service experience, Other European languages is an advantage.

Key responsabilities:

  • Provide customer service via various channels
  • Identify and resolve problems with orders
  • Communicate with English-speaking customers
  • Attend conventions and training sessions occasionally
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11 - 50 Employees
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Job description

Join a market leader in the production and sale of essential oils as a Customer Service advisor.

The Role

: Working primarily with Dutch:based speakers, you will provide excellent customer service via phone, chat, email and video calls.

: You will also communicate with English:speaking customers.

: Typically identifying and resolving problems with orders.

: Occasional travel to attend conventions, training sessions and meetings.

KEY SKILLS And EXPERIENCE

: Fluent in Dutch, both written and verbal.

: Other European languages an advantage.

: Previous customer service experience.

SALARY And BENEFITS

: GBP 23,500 basic salary.

: Performance:related bonus.

: 24 days holiday + public holidays.

: Pension contribution 8.

: Private health care and dental.

: Excellent employee company benefits, including staff shop, gym reimbursement.

Please apply today by sending your CV.

No overseas applicants please; visa applications cannot be considered.

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Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Marketing & Advertising
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Customer Service

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