Offer summary
Qualifications:
Academic or master’s degree, 3 to 6 years in customer journey design, Experience in CDD operations, Agile environment capability, Fluency in English.Key responsabilities:
- Support Strategic Tooling lead and Senior CJE
- Contribute to operational performance and risk management
- Deliver inputs for NFR journeys
- Define business requirements for service development
- Drive Epic level functionality development with tooling teams