Offer summary
Qualifications:
Academic degree, Over 6 years of experience in customer journey design or CDD operations, Experience in guiding change in international roles, Strong analytical skills and decision-making based on data, Fluent in English.
Key responsabilities:
- Own and maintain the E2E-process
- Support the Strategic Process lead as process expert
- Analyze roadmap execution and issue management
- Define business requirements for service development
- Drive process-experience development with teams