Offer summary
Qualifications:
Bachelor's degree required, Over 6 years in customer journey or CDD operations, Experience in international change roles, Strong analytical and decision-making skills, Fluent in English.Key responsabilities:
- Support the Strategic Process lead and Senior CJE
- Contribute to operational performance and risk management
- Assist with issue management and resolution
- Define user stories and business requirements
- Collaborate on process-experience development with teams