Offer summary
Qualifications:
3+ years of customer-facing experience, Experience managing customer relationships in SaaS, Proactive in identifying and mitigating risk, Ability to work across internal teams, Excellent communication skills.
Key responsabilities:
- Drive product adoption and maintain partnerships
- Manage onboarding and day-to-day activities for new customers
- Develop strategic success plans for customer segments
- Perform quarterly business reviews and on-site visits
- Collaborate with Product Management and Engineering