Offer summary
Qualifications:
Experience in customer service or email support., Prior work with client success teams., Strong organizational and time management abilities., Proficiency in virtual collaboration tools., Excellent communication and interpersonal skills..
Key responsabilities:
- Serve as main contact for clients via helpdesk.
- Conduct regular check-ins to track their progress.
- Address client's concerns and provide solutions.
- Foster strong relationships, showing genuine interest.
- Collaborate with internal teams to improve client experience.