Remote Mortgage Consultant (Customer Service) | WFH

Job Overview

Become an integral part of our expanding team as a Mortgage Loan Consultant specializing in customer service. We are in search of a motivated and results-oriented individual with a strong background in the mortgage industry, eager to assist clients in realizing their financial aspirations. Join us in a dynamic environment where your expertise will contribute to our mission of exceptional client service.

Key Responsibilities

• Formulate and execute client service strategies to attract new business and achieve sales goals for home equity and mortgage offerings.
• Cultivate and maintain relationships with potential clients, real estate professionals, and other relevant stakeholders.
• Conduct thorough client consultations to evaluate financial requirements and recommend appropriate home equity and mortgage options.
• Present various loan choices, clarify terms and conditions, and assist clients through the application journey.
• Collaborate with underwriting and processing teams to ensure efficient loan approval processes.
• Stay informed about industry developments, products, and regulations to enhance client support.
• Deliver outstanding customer service by promptly addressing inquiries and resolving concerns.
• Prepare and present compelling sales presentations and proposals to prospective clients.
• Monitor and report on sales metrics, market trends, and competitive activities.
  
  

Required Skills

• Exceptional communication, negotiation, and interpersonal abilities.
• Proficiency in Microsoft Office Suite and CRM software.
• Self-driven and goal-focused, capable of working independently.
• In-depth knowledge of regulatory requirements and compliance within the mortgage sector.
  
  

Qualifications

• Must successfully pass a background check.
• High school diploma or equivalent is required.
  
  

Career Growth Opportunities

We are committed to fostering professional development and advancement, providing a platform for our associates to enhance their skills and grow within the mortgage industry.

Company Culture And Values

We pride ourselves on a collaborative work environment that emphasizes teamwork and client satisfaction. Our culture is built on strong relationships with clients and industry partners, promoting a supportive atmosphere.

Compensation And Benefits

• Hourly Rate: \(24.00 to \)25.00, with uncapped commission potential!
• Work Schedule: Fully in-person, Tuesday to Saturday, 11 AM - 8:30 PM (Remote on Saturdays).
  
  

If you are a driven sales professional with a commitment to excellence in the home equity and mortgage industry, we encourage you to apply. Join us and make a significant impact on our clients’ financial journeys!

Employment Type: Full-Time