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B2C Outbound Sales Manager Remote Working

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Experience overseeing a large B2C sales function, Experience in Dialler management/optimisation, Demonstrable experience in coaching/development.

Key responsabilities:

  • Oversee the UK B2C sales operation with 100+ FTE
  • Lead 5 Team Leaders managing 15-20 agents each
  • Manage and optimise the Dialler system
  • Conduct reviews and appraisals to improve performance
  • Coach team members for skill development
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Hays Human Resources, Staffing & Recruiting Large http://www.haysplc.com/
5001 - 10000 Employees
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Job description

Our client, the UK's fastest-growing Direct Marketing company, are looking to recruit an experienced B2C Outbound Contact Centre Manager to join their incredibly successful, 100% remote Sales operation.Our client have been established for just over 7 years and, in that time, have grown to over 150 FTE, all working completely remotely across the UK (with a recent expansion into the Australian/Canadian market(s)!). Working on behalf of huge, household-name clients (primarily B2C Subscription Companies), our client assist in generating new business/customers for their corporate partners, and have grown exponentially throughout their lifespan so far (growing from 30-150 FTE since the pandemic alone!). Due to an internal promotion, they are now seeking the right candidate to lead their UK-based B2C Sales operation - in a nutshell, your responsibilities will include:- Overseeing the entire UK B2C Sales operation (c/100+ FTE)- Directly leading 5 Team Leaders (whom, in turn, manage between 15-20 Agents each)- Managing/overseeing the Dialler system- Conducting regular reviews/appraisals with direct reports, in order to improve overall team performance- Coaching/mentoring team members to improve/develop skillset(s)- Ensuring UK sales target(s) are exceededIn order to be considered for this position, it is ESSENTIAL that you have the following:- Experience of overseeing a large B2C Sales function- Experience of Dialler Management/Optimisation- Genuine interest in/demonstrable experience of coaching/developing others- Ability to work autonomously- Fun, sociable personalityIn addition to a very competitive basic salary, our client are also offering the following:- £60,000 OTE (commission paid a month in arrears, based on team sales performance)- 100% remote/home-working policy (quarterly meets in person with Founder)- Genuine progression opportunities (our client will only continue growing!)Our client are looking to move very quickly on this, so any interested candidate(s) are urged to apply at their earliest convenience!

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Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Analytical Thinking
  • Problem Solving
  • Coaching
  • Verbal Communication Skills
  • Team Leadership

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