Offer summary
Qualifications:
Experience overseeing a large B2C sales function, Experience in Dialler management/optimisation, Demonstrable experience in coaching/development.Key responsabilities:
- Oversee the UK B2C sales operation with 100+ FTE
- Lead 5 Team Leaders managing 15-20 agents each
- Manage and optimise the Dialler system
- Conduct reviews and appraisals to improve performance
- Coach team members for skill development