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Customer Service Specialist with German (100% remotely)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in German and English (C1), Experience in customer service, University degree (bachelor/master).

Key responsabilities:

  • Daily communication with customers via phone and email
  • Travel consultancy through system
  • Assist travelers during unexpected difficulties
  • Handle after-sales inquiries like cancellations/complaints
  • Introduce process improvements
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Antal Poland Human Resources, Staffing & Recruiting SME https://antal.pl/
51 - 200 Employees
See more Antal Poland offers

Job description

Warszawa

Your Responsibilities

  • Daily contact with the customer by telephone and mail
  • Travel consultancy through system
  • Assisting travelers during unexpected travel difficulties
  • After-sales service of customer inquiries, e.g. cancellations, complaints
  • Introducing process improvements.

Requirements

  • Experience in the customer service area
  • Fluent knowledge of German and English (min. C1)
  • University degree (bachelor/master)

The Offer

  • Work in a successful well-organized international organization
  • The possibility of using German on a daily basis
  • Full-time employment contract
  • Attractive benefits
  • Professional trainings & development
  • Working in modern and friendly environment

Check out other interesting jobs on: https://en.antal.pl/candidates

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Problem Solving
  • Verbal Communication Skills

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