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German Speaking Customer Advisor in Greece - Paid Hotel For The First Month

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in German and English, Experience in customer service preferred, Detail-oriented with high-quality focus, Familiarity with customer support software, Valid EU passport or ID.

Key responsabilities:

  • Respond promptly to customer inquiries in German
  • Deliver outstanding service and support
  • Explain product features and benefits
  • Handle returns and product-related concerns
  • Document customer interactions accurately
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is proud to offer a remarkable opportunity for passionate individuals to join our team as a German Speaking Customer Advisor in Greece! This role not only allows you to work in an exciting environment but also includes a paid hotel stay for the first month, making your transition seamless and enjoyable.

As a German Speaking Customer Advisor, you will be the voice of our brand, assisting our German-speaking customers with their inquiries and ensuring a top-notch service experience. Your role will involve answering questions, resolving customer issues, and providing detailed information about our products, all while maintaining a positive and empathetic attitude.

Embrace this opportunity to grow both personally and professionally in the beautiful setting of Greece!


Responsibilities
  • Respond promptly to customer inquiries in German via phone, email, and chat
  • Deliver outstanding service and support to enhance customer satisfaction
  • Explain product features and benefits to assist customers
  • Handle returns, exchanges, and product-related concerns effectively
  • Maintain a high level of product knowledge and company policies
  • Document customer interactions accurately within our systems
  • Collaborate with team members to ensure cohesive service delivery

Requirements

  • Fluency in both German and English, written and spoken
  • Experience in customer service or a related field preferred
  • Strong communication and interpersonal skills
  • Ability to handle customer queries with patience and professionalism
  • Detail-oriented with a focus on providing high-quality service
  • Familiarity with customer support software and technology
  • Enthusiasm for working in a dynamic, team-oriented environment
  • Willingness to relocate to Greece with provided accommodations
  • Valid EU passport or ID

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Customer Service
  • Problem Solving
  • Detail Oriented
  • Verbal Communication Skills
  • Empathy

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