Job description

Join the innovative team at Patrique Mercier Recruitment JP as a Finnish Customer Advisor for a leading Big Tech Company, and enjoy the perks of a fully paid relocation to Greece! In this role, you will be the primary support for Finnish-speaking customers, assisting them with inquiries and providing solutions related to the company's cutting-edge products and services. Your tech-savvy nature and dedication to exceptional customer service will be essential in delivering an outstanding experience to clients. Experience the vibrant culture, beautiful landscapes, and warm climate of Greece while making a significant impact in the tech industry. If you're passionate about technology and customer support, we want to hear from you!

Responsibilities

Serve as the main point of contact for Finnish-speaking customers, addressing inquiries and offering expert advice on products and services.
Deliver outstanding customer support by efficiently resolving issues and ensuring customer satisfaction.
Collaborate with specialized teams to provide accurate and timely information relevant to customer needs.
Maintain records of customer interactions within the CRM system for effective follow-up and performance tracking.
Participate in team meetings to contribute insights and suggest improvements for customer experience.
Stay current with product developments and enhancements to provide informed support.
Engage in ongoing training to continually refine your skills and knowledge within the tech landscape.

Requirements

Fluency in Finnish and English, both written and spoken.
A genuine interest in technology and a familiarity with tech products and services.
Exceptional communication and interpersonal skills, with a commitment to customer satisfaction.
Previous experience in customer service or technical support is a plus.
Ability to work well in a dynamic team environment and adapt to changing needs.
Strong problem-solving skills to effectively address customer challenges.
Willingness to relocate to Greece and embrace a new cultural adventure.

Benefits