Offer summary
Qualifications:
Experience in scholarly publishing or Open Access, 1+ year in account management or customer support, Fluency in English; Italian knowledge preferred, Strong project management and organizational skills, Proficiency in Microsoft Office, especially Excel.
Key responsabilities:
- Develop relationships with institutional partners
- Onboard new partner institutions and provide training
- Handle renewals, upselling, and communications
- Maintain records and support partner satisfaction
- Collaborate with Institutional Partnerships specialists