Offer summary
Qualifications:
Previous facilitation experience in call centers, Experience in Medicare and ACA, Licensing for Training Facilitator, College Degree (Preferred), 2+ years experience in training content development.
Key responsabilities:
- Provide virtual facilitation and subject matter expertise on training projects
- Develop and deliver engaging training for licensed and non-licensed agents
- Prepare instructional materials and presentations to meet adult learning needs
- Collaborate with stakeholders to identify training needs and gaps
- Track metrics and performance of trainees