Offer summary
Qualifications:
Experience in customer success or account management, Strong ability to manage relationships and drive customer satisfaction, Experience in managing subscriptions and invoices, Proactive mindset with excellent communication skills, Familiarity with CRM systems and education sector.
Key responsabilities:
- Drive product adoption and usage among schools
- Manage relationships to maximize client value
- Identify upsell opportunities and assist Sales Operations
- Maintain CRM records and attend meetings to stay informed
- Support EP platform expansion and mitigate client risks