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German Customer Support for Pandora - Greece

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Greece

Offer summary

Qualifications:

Fluent in German and English, Strong communication and listening skills.

Key responsabilities:

  • Identifying and resolving customer issues efficiently
  • Selling extra products and fostering customer relationships
Speakit logo
Speakit Human Resources, Staffing & Recruiting Startup https://speakitjobs.com/
11 - 50 Employees
About Speakit
Speakit is a recruitment and staffing agency with users, clients & team members from all over Europe and we’re here to help reach your dream job. We believe that every new cooperation is another flash of eureka! To understand the new, we want to grow old with you; to discover the far untouched places, we are willing to stay close to you; we dream of speaking it, learning it and looking for it together! We all are what we look for, We’re looking for you.
See more Speakit offers

Job description

Are you a German speaker? Do you want to work in Greece, remotely all over the country?

We are looking for people to work as German Customer Support for the PANDORA jewelry company!

If you speak excellent German and have excellent communication skills, read below and apply now!

Responsibilities:

  • Identify customer needs, clarify information, research each issue and find solutions
  • Manage incoming and outgoing calls on time
  • Seize opportunities to sell extra products when they arise
  • Build sustainable relationships and attract customers
  • Excellent level of German
  • Good level of English
  • Powerful telephone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Competitive remuneration package (1100-1400 gross *14 salaries per year)
  • Extra Productivity Bonus
  • Relocation package (includes: flight ticket, accommodation for 2-4 weeks, Taxi from the airport, real estate agency fees)
  • Work from home option
  • Full time
  • Paid training
  • Public & Private medical insurance
  • Medical insurance


Only CVs in English will be checked

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
GermanEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Customer CentricityCall Center TechnologyIssue ManagementCustomer Identification Program

Other Skills

  • Sales Acumen
  • Verbal Communication Skills
  • Active Listening
  • Adaptability
  • Relationship Building
Are you interested?

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