Offer summary

Qualifications:

Bachelor's degree in finance, accounting, or a related field., Experience in credit control or accounts receivable management., Strong analytical skills and attention to detail., Excellent communication and interpersonal skills..

Key responsabilities:

Support local credit control teams in implementing credit policies and procedures.

Monitor aging accounts receivable and facilitate timely collections.

Conduct credit reviews and assess customer creditworthiness.

Manage escalated disputes and provide training to local teams.

Job description

About Customs Support Group

Customs Support Group is a leading independent provider of customs services in Europe. With more than 100 branches in 13 countries (including Poland, the Netherlands, Germany, Belgium, Italy, the UK, and Spain), and over 2,000 customs experts and support staff, the company generates approximately EUR 200 million in annual revenue.

As a data-driven organization undergoing rapid growth and transformation, CSG combines strong organic expansion with strategic acquisitions. Backed by private equity, we are focused on operational efficiency, digitalization, and robust risk management.

The Role

We are looking for a Global Support Credit Controller to join our Shared Services team in Poland. In this permanent role, you will support local credit control teams across the group by taking over operational tasks and ensuring timely and accurate management of collection activities.

Working closely with local teams, managing directors, finance directors, and department heads, you will play a vital role in improving cash flow, reducing financial risk, and ensuring consistent credit practices across all countries.

Key Responsibilities

As Global Support Credit Controller, your responsibilities include:

· Credit Management Support: Work closely with local credit control teams to ensure consistent implementation and application of credit policies, procedures, and best practices

· Accounts Receivable Management: Monitor and take action on aging accounts receivable, working with local teams to ensure timely collection and resolution of outstanding balances

· Customer Credit Risk Assessment: Conduct credit reviews of existing customers and assist in the assessment of new customer creditworthiness

· Dispute Resolution: Manage escalated customer disputes, ensuring timely resolution and clear communication between local teams and clients

· Training & Support: Provide ongoing training and support to local credit control teams to ensure they are up to date with company policies, credit processes, and industry best practices

· Compliance: Ensure adherence to internal policies, regional regulations, and global financial standards in all credit control activities

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