Credit Controller

Your Mission 💪

Working closely within the Finance team and reporting to the Transactional Finance Manager, this role will play an integral part in the management of the cash flow within the business. Boxxe is going through a significant period of change and growth, and in this role you will need the ability to adapt and embrace change in this fast moving organisation.

What you’ll be doing 🎯

• Contacting customers to ensure sales invoices have been received and are paid within payment terms
• Chasing overdue debtor balances ensuring monthly debtor/cash targets are met, and where poor payment history is identified taking appropriate action, such as introducing payment plans and commencing legal action
• Processing of payments received and balancing cash in the bank
• Mitigating risk by running credit checks on potential new customers arranging credit insurance where necessary, and setting appropriate credit limits
• Assisting customers with any invoice queries they may have – liaising with other internal departments where required to resolve any issues
• Forwarding monthly statements to customers to keep them updated on debt collection activities
• Production of sales credit notes
• Production of weekly cash receipts forecast for cash flow reporting
• Building external/internal relationships with customers/colleagues within the business to help resolve customer queries
• Prompt resolution of disputes, providing missing copy invoices and arranging customer refunds
• Entering customer invoices on to various portals to ensure prompt payment
• Mitigating risk by validating all changes to customer details with known contacts or independent verification, such ask checking/verifying new customer shipping addresses
• Reporting internally on Aged Debt and customer payment performance
• Ongoing monitoring of current customer credit limits, and ongoing sanctions checks

What experience we think you’ll need 🚀

• Solid understanding of basic bookkeeping and Credit Control experience required
• Experience of working with an ERP system
• Attention to detail and accuracy
• Strong work ethic, enthusiasm and willingness to learn
• Excellent organisational skills with ability to prioritise effectively
• Excellent communication and relationship building skills
• Ability to be both personable and firm with customers to resolve any issues and collect any money owed
• Ability to work under pressure and prioritise own workload
• Able to clearly explain financial matters