Offer summary

Qualifications:

High School Diploma or GED is required., Experience in customer service is mandatory., Preferred experience includes pediatric care, medical terminology, scheduling, and registration., Strong communication skills and attention to detail are essential..

Key responsabilities:

Provide customer service coverage for patient access and scheduling.

Handle appointment scheduling, registration, and insurance verification.

Perform data entry and maintain filing of protected health information (PHI).

Ensure patient relations and customer satisfaction while supporting financial outcomes.

Dayton Children's Hospital is the only facility in the region devoted to the health, safety and information needs of children and their families. Dayton Children's is staffed by pediatricians, pediatric specialists and clinical staff with special training and experience in caring for children. In addition, everything from room decor to life-saving equipment in is designed with the comfort of children in mind. As a regional referral center, Dayton Children's draws patients from a 20-county area that includes Ohio and eastern Indiana. Dayton Children's affiliation with Wright State University School of Medicine and accreditation by the Joint Commission on Accreditation of Healthcare Organizations ensures young patients the finest pediatric care available. Dayton Children's staff of over 200 physicians and residents includes primary care pediatricians as well as subspecialists in over 35 areas of pediatric medicine. Working as a team with the medical staff are more than 3500 employees and volunteers who share a commitment to quality care no matter what their specific titles or duties.

Job description

Facility:

Dayton Children's - Tech Town

Department:

Patient Access - Scheduling

Schedule:

Full time

Hours:

Job Details:

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Department Specific Job Details:

Shift