Sales Coach

Job Title: Sales Coach
Classification: Contractor; Prestador de Servicios
Location: Remote
Department: Processing
Supervisor: President

The Company:

Rockpoint Legal Funding is one of the largest and most reputable non-recourse legal funding companies on the West Coast, offering a helping hand to plaintiffs and their families while their attorneys fight for a fair settlement. Rockpoint's services help facilitate optimal case outcomes by providing critical funds and accessible medical treatment to plaintiffs as well as operational efficiencies and capital to law firms. Rockpoint prides itself on uncompromising ethical principles and excellent customer service. Founded in 2015, Rockpoint has realized consistent quarter-over-quarter growth and is well on pace for continued success.

Rockpoint is the sole funding company to have an endorsement from the Consumer Association of California (CAOC), the statewide consumer attorney association

Position Description: 

We’re seeking a smart, outgoing, and resourceful individual to join our team as a Sales Coach for our SDRs. This is a unique opportunity for a motivated sales professional to empower and elevate the performance of our Sales Development Representatives. In this role, you’ll be responsible for coaching, mentoring, and training team members to boost individual performance, drive overall sales success, and help establish long-term business relationships and partnerships between Rockpoint and its clients.

Requirements

Responsibilities: 

• Create and implement effective strategies that support SDR team goals and align with company objectives
• Lead regular training sessions and one-on-one coaching to build core sales skills and improve performance
• Monitor individual and team performance, review outreach efforts, and provide clear, actionable feedback
• Foster a positive, high-energy environment by encouraging growth, celebrating wins, and helping team members stay on track
• Monitor KPIs such as call volume, conversion rates, and pipeline activity to guide coaching efforts and improve results
• Collaborate with sales leadership to identify areas for improvement and align coaching efforts with overall sales objectives
• Help onboard new SDRs by delivering effective ramp-up training and support during their first weeks
• Identify performance gaps and recommend tools, resources, or process improvements to help SDRs succeed
• Promote consistency and quality by reviewing call recordings and refining call scripts, email templates, and outreach strategies
• Performs additional duties as assigned. 

Qualifications: 

• Minimum of 4 years of experience coaching or managing SDR teams, preferably in a call center environment.
• Familiarity with CRMs and sales engagement platforms (Salesforce, HubSpot, etc.)
• Experience creating or improving sales scripts, templates, and outreach processes
• Background in B2B sales environments is a plus, preferably within the legal or specifically personal injury space
• Strong verbal & written communication skills to effectively convey ideas and provide feedback.
• A desire to lead, inspire, and guide sales teams toward success
• Comfortable analyzing sales data and using insights to shape coaching strategies
• High level of empathy and emotional intelligence to support and connect with team members
• Flexible and adaptable in response to changing goals, strategies, and market conditions
• Ability to build training materials and deliver engaging coaching sessions
• Must be an energetic and reliable individual who can thrive in a fast-paced, performance-driven organization. 
• Must speak fluent English and Spanish (C1, C2, or C3).
• You must have a high-speed internet connection at your home (80 Mbps)
• Up-to-date laptop with at least 8GB RAM
• You must have a working computer system. Two computer monitors are a plus!

Benefits

Rockpoint’s Core Values: 

• Be Efficient
• Be Collaborative & Communicate Constantly
• Be Accountable
• Be Ethical, Always
• Care
• Have Fun!

Continued Opportunities: 

Opportunities for career growth are bountiful. We encourage associates to learn and grow.

Compensation: 

$17.00 - $20.00 USD / Hour DOE

Benefits: 

• Paid Holidays
• 5 PTO Days / Year

HOW TO APPLY: Please submit a current resume and optional cover letter. Please be prepared to submit references during the interview process, and upon offer of employment, candidates will be required to complete a background check by a third-party agency.