Business Analyst, Revenue Operations

ABOUT KATE FARMS

Kate Farms is a company with heart. Our company was founded on the belief that good nutrition leads to good health, and good health opens the door to endless possibilities. That’s why our mission is to make nutrition the cornerstone of healthcare so people can live their best lives. We are a medical food company that makes complete nutrition formulas for people who have a medical need for liquid nutrition. 

Kate Farms works to be the place where a diverse mix of talented individuals want to come, stay, and do their best work. Ensuring a diverse and inclusive workplace where we learn from each other is at the core of Kate Farms’ values. We are an equal-opportunity employer and fully focused on equality; we believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other fascinating characteristics that make us different. We invite you to do the best work of your life with us at Kate Farms.

POSITION OVERVIEW

The Business Analyst will be a key member of the Revenue Operations team. Reporting to the team leader and directly supporting the Business Operations team as well as senior leaders across the company, the Analyst’s primary responsibility is to ensure that each customer is receiving the correct contract price and track contract fees and rebates.  The business analyst will also have the opportunity to work with key sales leaders across the company to understand their key business questions and the KPIs that drive them. The Business Operations & Pricing Analyst will work heavily with tools such as Excel, Power BI, and other licensed software.  This is an opportunity for a young professional who wants to have immediate impact at a small, fast-growth mission-driven company.  

WHAT YOU WILL DO

·        Lead the chargeback reconciliation process for the medical distributor business, working closely with other members of the business operations and finance teams.

·        Lead the monthly/quarterly/annual fee audit and rebate calculation process for distribution and channel partners.  Work across the team to ensure accruals are made, and payments are processed on time.

·        Assist in the creation and maintenance of automated reports and dashboards using Power BI, Excel, and proprietary software.

·        Work across the team and with other Kate Farms pricing and contract stakeholders to understand their core business challenges and utilize data to help uncover opportunities through data mining, mapping, modeling, and testing.

·        Coordinate with channel partners to validate and reconcile contract pricing discrepancies in a timely manner.

·        Work closely with all members of the Pricing and Contract Strategy team to prioritize projects across supporting the company while also completing work with efficiency and accuracy.

·        Complete ad hoc data requests for field account and channel leadership to help drive customer engagement and commercial growth.

·        Work at the center of the Kate Farms mission: use data and resulting models to uncover opportunities to serve more people and help them live their best lives.

WE ARE LOOKING FOR SOMEONE WITH

·        Strong commitment to company mission and values.

·        BS/BA in Business Administration, Finance, Economics, Accounting, Analytics, Mathematics, Statistics, Computer Science, or related fields with 0-2 years of experience in Marketing/Sales Analytics, Data Science, Operations Research, Consulting, or other work history/internships in relevant field.

·        Advanced knowledge of Excel (nested formulas including xlookup, sumifs, index/match, pivot tables, and power query).

·        Ability to present detailed but simple stories from complex data.

·        Ability to translate business questions and data into visualizations using Power BI, Tableau, or other visualization tools.

·        Curiosity and ability to understand not just the “Why?” but the “What now?” behind the data and trends.

·        Experience in Healthcare, biopharma, supply chain, and pricing experience preferred (experiential classes and internships count).

·        Python, R, SQL, Microsoft Visual Basic, or other programming experience preferred (class assignments and internships count).

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

·        Possess the ability to sit or stand at a computer for extended periods of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This position will work in a home/office environment with occasional trips to the corporate office.

It is Kate Farms policy that any position that requires regular interaction with healthcare professionals require that, if hired, you be vaccinated against COVID-19 unless you need a reasonable accommodation due to sincerely held religious beliefs, medical needs, or other reasons protected by applicable federal, state, and local law.

Compensation for this role is in the form of base salary plus a variable component that together comprise the On-Target-Earnings (OTE). Some positions may include additional compensation in the form of equity.

The typical starting salary range for new hires in this role is listed below. This range represents the lowest to highest salary range we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Please note that base pay offered may vary depending on factors including your geographic location, job-related knowledge, skills, and experience.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.  All job offers are contingent upon successful completion of background verification.

$64,923 - $81,500 USD

For full-time salaried or hourly workers, our total rewards package also include the option to enroll in a company-matched 401k plan, as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents.  Employees will also receive a generous  PTO benefit with a starting accrual of 15 days per year (prorated upon hire and increased by tenure),  two weeks of paid “Refresh” leave, 80 hours of paid sick leave annually, and 11 paid holidays throughout the calendar year.  Kate Farms offers a range of other benefits offered with an emphasis on employee well-being such as paid disability leave, paid parental / pregnancy leave, Flexible Spending Accounts (FSA), tuition reimbursement, an Employee Assistance Program, and more.