Senior Digital Learning Experience Designer/Data Center Enablement Lead

Build your best future with the Johnson Controls team 

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! 

What we offer: 

• Competitive salary 

• Paid vacation/holidays/sick time 

• Comprehensive benefits package including 401K, medical, dental, and vision care 

• On the job/cross training opportunities 

• Encouraging and collaborative team environment 

• Dedication to safety through our Zero Harm policy 

What you will do:

The future is being built today, and Johnson Controls is making that future more productive, secure, sustainable, and far safer. We are harnessing the power of cloud, the Internet of Things, and user design thinking to deliver intelligent buildings and smart cities that connect communities in ways that make people’s lives – and the world – better. The Senior Digital Learning Experience Designer / Data Center Enablement Lead will be a critical enabler and change influencer as Johnson Controls pursues this mission.

Your challenge will be to influence, design and develop learning experiences for the Data Center business. You will be immersing yourself in the Data Center business and identify underlying challenges to enable business growth via Data Center capability building programs for frontline sellers and frontline technicians. You will influence data center learning deliverables by consulting with business partners (product managers, product portfolio leaders, data center commercial leaders, etc.), and collaborating with fellow learning designers, to develop impactful learning experiences for frontline employees. You will leverage your consultative skills, strong learner-focused mindset, business acumen, a willingness to act amid ambiguity, strong project management skills and the ability to operate in a fast-paced, cross-functional environment. Does this sound like you? If so, keep reading!

What Impact Would You Have?

Everyone wants to feel like they’re having an impact. In this position, you absolutely will. You will have the opportunity to:

• Drive data center sales and product learning excellence by using data to lead engaging and effective learning / enablement solutions.

• Immerse yourself in the end-to-end process of identifying a business need, partnering with sponsors to design training and change solutions, and ensuring effective learning gets delivered to audiences and maintained over time.

• Impact frontline employees and leaders to build new skills, improve their ways of working and strengthen their performance.

• Investigate new opportunities and develop effective training that is impactful and inventive.

• Align your ingenuity and innovative ideas with the global strategic plan of the business.

• Learn on a day-to-day basis about how Johnson Controls products and technology support our customers’ business objectives and are propelling the industry forward.

• Directly impact key performance indicators such as data center opportunity growth

How you will do it:

• Design intuitive and creative learning and performance support tools, and learning experiences for Data Center capability building programs.

• Develop training with an emphasis on innovative learning solutions and performance support that could be used globally.

• Apply what you know about adult learning and share what you learn along the way with the rest of the team.

• Use strong project management skills in developing outcomes that positively impact the business.

• Work very closely with team members who will develop your designs.

• Driven curation strategies that pull content from multiple sources across our learning ecosystem.

• Act as an internal consultant to combine multiple perspectives into holistic solutions that maximize the impact to the business.

• Engage commercial, product experts and business strategy partners from the Data Center business to develop capability building programs.

• Create and support a strong global team environment.

• Partner and collaborate with commercial focused learning experience designers (peers) located across the globe

• Partner with our global, regional deployment teams to implement your program designs and learning solutions.

• Collaborate and partner with data center product management, go-to-market business development, teams to stay up to speed with the evolving data center solutions business

• Participate in organizational development exercises including group facilitation, team building, and systems analysis.

• Maintain current knowledge of trends and issues in instructional design and training.

• Understand technology to effectively design your learning and performance support tools.

• Leverage innovative learning technologies and platforms to deploy learning, including the Johnson Controls Learning Hub (LXP), LMS (Learning Management System), and uLearn (video streaming service).

• Establish measurement and evaluation plans that include key business metrics and return on investment strategies.

• Use strong project management skills in developing outcomes that positively impact the business.

What we look for:

Technical- JCI’s portfolio of products is complex, so we need someone who is quick to grasp how building environments are created and business lines organized. Don’t worry, we’ll help you with that! Can quickly learn different platforms like Learning Experience Platform, and various learning management systems.

• Educated – Holds a Bachelor’s Degree in Instructional Design, Education, Adult Learning, Engineering, or equivalent technical / practical experience in the digital engineering field.

• Empathetic – Ability to connect with learners while enabling change. Understanding of human-centered needs to allow individual growth through learning and personal development.

• Innovative – Thinks outside the box, is creative and forward thinking; constantly looking forward at new technologies or ideas.

• Flexible – Very comfortable with grey areas; can adapt and change to meet frequently evolving business needs.

• Detailed – Realizes the importance of details in leading to impactful outcomes.

• Collaborative – Builds true partnerships with other learning designers, program managers, and business partners.

• Ambitious – Willing to assume authority, take risks, and set clear goals for career development.

• Professional – Has personal ethics, does quality work and has a positive attitude.

• Articulate – Your writing and communication skills must be strong.

• Field Experience – 6+ years of designing and developing learning solutions preferred. (Exposure and / or experience in the B2B SaaS solution space a bonus!)

This position reports directly into the Learning and Development organization and leads data center sales and product initiatives enabling global growth by investing in our employee’s acumen powering data center business. If you’ve read this entire job description and are excited, we want you to go through the application process ASAP. Feel free to include the reasons why you’d be a great fit for this position, and what you think you would add to our talented team.

NOTE: This is a virtual/remote position considering candidates who reside within the United States

HIRING SALARY RANGE: $97,0000 -$130,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)  This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.