Administrative Assistant II

The Administrative Assistant II classification performs moderately complex and responsible office work.  Employees in this class characteristically receive assignments that involve the application of judgment and knowledge gained through departmental experience. May function as a team leader for a small group of clerical personnel. These employees have a moderate degree of individual responsibility for planning and carrying out the details and procedures of their own work.  

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Performs moderately complex and responsible office work under the general supervision; including planning, assigning and reviewing the work of subordinate clerical employees.  
• Prepares, maintains, and compiles departmental reports and records.  
• Answers and screens incoming calls, schedules meetings and makes appointments for supervisors.  
• Answers routine correspondence and conducts business with the public and other departments, answers questions requiring judgement, knowledge and interpretation of the activity performed.  
• Performs typing and stenographic duties of an involving a variety of subjects.  
• Composes letters, memoranda, and reports from general instructions.  
• Attends meetings of boards, commissions, and/or conferences, where verbatim dictation must be taken with considerable speed and accuracy.  
• Instructs subordinate clerical employees as to the methods and techniques of doing work.  
• Compiles reports.  
• Processes, files, and records personnel transactions.  
• Coordinates the purchase of supplies and small administrative devices for the department.
• Coordinates time management, scheduling and travel coordination activities for their Director/Supervisor.
• Prepares documents for submission to internal departments and external agencies.
• Supervises the development, maintenance and dissemination of confidential information/files. 
• Performs related duties as assigned. 

Knowledge, Skills and Abilities (KSA’s)   

• Knowledge of departmental rules, practices, policies and procedures.
• Computer skills
• Clerical skills
• Filing skills
• Typing skills
• Time management skills
• Organizational skills
• Customer Service skills
• Teamwork skills
• Problem Solving skills
• Ability to communicate orally.
• Ability to communicate in writing.
• Ability to work effectively with others.
• Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
• Judgement/Reasoning ability.

REQUIRED EDUCATION:

A High School Diploma, GED, or equivalent.

REQUIRED EXPERIENCE:

Two (2) years of professional experience performing clerical duties and responsibilities.

NOTE:  Education completed at a recognized college, university or trade school may be substituted for required experience on a year for year basis.

REQUIRED LICENSE(S).

A valid State of Michigan Driver’s License with a safe and acceptable driving record.

WORKING CONDITIONS:

Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval.  Currently this position is primarily a remote position.

This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed.  Management retains the discretion to add or change the position at any time. 

Please Note:  DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. 

The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer